You might be wondering why we ask questions about the condition of the trailer.
We do so to help ensure that every trailer meets our safety and quality standards.
Before your rental begins, you will be asked to complete a short trailer inspection in the app. This helps us identify any damage, defects, or maintenance issues as quickly as possible.
Your feedback allows us to:
- Maintain a high level of safety for all customers
- Detect and resolve issues before they affect other renters
- Keep our trailers in good condition
- Reduce waiting times and avoid unnecessary inspections
- Ensure that you receive a trailer that is ready to use
If you report an issue, our team can review it immediately and, if necessary, arrange maintenance or assign another trailer.
The inspection only takes a few moments, but it plays an important role in keeping our trailer fleet safe, reliable, and available for everyone.
