HOW TO USE THE FREETRAILER APP
Five simple steps to help you through your Freetrailer rental
Step 1.
Find your Freetrailer
- Find Freetrailer: Use the in-app map to find a Freetrailer near you.
- Make a booking: Choose the trailer that suits your needs and collect it on the day – completely free of charge. You can also always pre-book for a different day for only 4 €.
- Profile information: If you have already created a profile, simply log in to the app. If not, please create a profile.
- Your Freetrailer is ready: When your rental period starts, you can use your Freetrailer at the selected Freetrailer location.
Step 2.
Location and Bluetooth
The app as a key: In order for the app to give you access to a Freetrailer in your area, you need to allow location services and Bluetooth functionality.
Share your location: When using the app for the first time, you will be asked for permission to share your location. Please select “Allow while using the app”.
Enable Bluetooth: In order to use the Bluetooth lock on your Freetrailer, you need to give the app permission to use your Bluetooth. Simply select “OK” when the app requests access.
Your app is now ready: Now you can easily use the app as your digital key. Your location helps to find an available Freetrailer nearby, and the Bluetooth functionality allows you to access it.
Step 3.
Pick up your Freetrailer
- Pick-up: At the Freetrailer location, you need to find your Freetrailer by locating the trailer with the number in your app – the number will appear on your booking.
- The app is your digital key: With our self-service model, you are responsible for pick-up yourself. You unlock your trailer with the app.
- The app is your guide: In just a few simple steps, the app will guide you through the pick-up process, so we make sure your Freetrailer is in good condition and ready to use.
- Get started: Once you have coupled your Freetrailer to your car, it is ready to use. Enjoy!
Step 4.
Use your Freetrailer
- For what you need: Your Freetrailer is free to use during your chosen rental period.
- Safety and responsibility: Remember to use your Freetrailer sensibly and to drive safely. This is how we ensure that everyone can enjoy the trailer after you.
- Return: You must drive back and return the trailer before your booking period expires.
- Need more time? You can always extend your rental period through the app – there is a small fee for this. However, you can only do this if no-one else has booked the trailer or cargo bike after you.
Step 5.
Return your Freetrailer
- Return: You return your Freetrailer in the app by tapping “return my Freetrailer”. Leave the trailer in the same place as you picked it up. Remember to leave it neatly in place.
- Same condition? Make sure to return the trailer in the same condition and with the cargo compartment clear. Follow the steps in the app to return the trailer.
- Lock with the app: Just like with pick-up, returns are managed through the app where you can also lock your trailer.
- Thank you for borrowing a trailer: Once you have received a receipt for your return, your rental has been successfully completed. Thank you for borrowing from Freetrailer.
Discover a digital way to manage your transportation with our Freetrailer app! Our easy-to-use and advanced mobile application opens the door to unlimited possibilities for convenience and flexibility. With the Freetrailer app, you can rent a trailer directly from your smartphone and start your transportation projects without any hassle.
Rent a trailer with ease by downloading the Freetrailer app and take control of your transportation. Whether you need to move, transport larger items or pick up construction materials, our app is designed to make the whole process smooth and hassle-free.
The Freetrailer app gives you access to free trailer rental, meaning you can enjoy our extensive fleet of reliable trailers at no extra cost. Choose the perfect trailer for your needs and experience the simple joy of free trailer rental with the Freetrailer app.
With our app, you no longer have to worry about arranging complex transportation solutions. Download the Freetrailer app today and gain control of your transportation right from your pocket. Explore our wide range of trailer options and discover how the Freetrailer app can transform the way you rent and manage trailers. Your transportation experience will never be the same again – it’s convenient, simple and completely free with the Freetrailer app!
