When you pick up your Freetrailer, you need to use our app. The app is the key!
You cannot rent a Freetrailer without a smartphone.
You can pick up your trailer 15 minutes before your rental period starts, if it has been returned by the previous user, and NO LATER than 60 minutes after the chosen pickup time.
You will be assigned a specific trailer only at the time of pickup. It is only possible to open the lock with Bluetooth. The lock cannot be opened remotely.
- Download the Freetrailer app.
- Create an account if you don’t have one.
Note: We have a new app. If you have used Freetrailer before, you need to create an account so you can see your reservations in the new app. - If you have already booked, click on “Find my reservation” and log in.
- If you want to book, click on “Reserve a Freetrailer”.
Activation:
- Click on ‘Pick up Freetrailer’ and follow the instructions in the app.
- The Freetrailer app needs permission to access your location and Bluetooth.
- You need to check and register any major defects or deficiencies of the rented trailer in the app before driving with the trailer.
- Then unlock the trailer. Having trouble unlocking? – click here.
- You are now ready to go. Need help with mounting?
Have a good trip with your Freetrailer!
