If you find that you can’t take a picture in the app, you can still borrow the trailer.
Simply click the cross in the corner of the box that pops up with “permission denied” and then click “It is not possible to take a photo”. You can then continue with your pickup or drop-off as normal.
If there are defects on the trailer, click yes to damage, describe the damage in words, and then click “it is not possible to take a picture” again when the app asks for a picture of the damage.
Once you’ve gone through the app, take a picture on your phone and send it to us at info@freetrailer.dk so we have a picture of the damage. You don’t need to send pictures of minor scratches or similar signs of wear and tear.
