Swedish speaking customer service specialist - Part time

If you are passionate about talking to and helping customers, if you love to provide the best customer service and if you are good at communication, then you might just be the right person to be our new colleague in Freetrailer’s customer service team.

You will be part of our team of 30 colleagues, where we work together to perform all the varied tasks and inquiries we receive from our customers and colleagues every day. We have the ambitious goal of becoming the best customer service in the Nordics.

It is important to us that all our customers and partners get the best customer experience when they contact us.

As part of the team, your duties will include:
– Participation in the operation of customer service by email, chat and phone.
– Ensuring that our goals are met at all times.
– Providing top customer service and helping ensure happy and satisfied customers.

We are looking for parttime colleagues, especially for weekends and holidays.

Your profile: You are passionate about giving our customers the best possible service and buying experience across different channels, and you constantly strive to make customer service better and better.

In addition, you have:
– Experience with customer service (a huge plus if experience from a call center or similar)
– Good written and spoken communication skills in Swedish.
It is an advantage if you master Danish, Norwegian or German as well.
– A positive attitude.

We offer you:
-An attractive workplace with committed colleagues and well-organised employment conditions.
-An exciting and versatile job with challenges and good opportunities for professional as well as personal development.
-A very good working environment, and the opportunity to become a part of a strong team with a continuous focus on good sparring, development of processes, etc.

Interested and professionally qualified?

If you meet the above qualifications, we hope to receive an application from you as soon as possible. We are looking for a new colleague to start as soon as possible, so we will be continuously inviting candidates for interviews during the application period. We look forward to hearing from you and hopefully welcoming you to our team soon.

 

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